LEGAL

Privacy Policy

This policy explains how information is handled when you visit the TC Components website or communicate with us about a potential business project. This notice describes the current website and project enquiry form.

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Information We Collect

Information you provide

The Request a Quote form collects your name, company, business email, country or region and project details. Optional fields cover phone or WhatsApp, component or project type, application, material, dimensions and estimated quantity. You may also upload one reference file: PDF, JPG, JPEG, PNG, or a ZIP containing those formats, up to 5 MB. Only provide information and files relevant to your enquiry.

Information involved in a website visit

To deliver a requested page, the website’s hosting and content delivery infrastructure receives technical request information, such as an IP address, browser or device request headers, the requested page and the time of the request. Such information may also appear in operational or security logs.

How We Collect Information

Information reaches us when you submit the RFQ form or contact us through an existing business channel. The form also sends enquiry context when available: the source page, page type, solution, CTA location, referring page, the page leading to the RFQ form and campaign parameters (UTM source, medium, campaign, content and term). Technical request data is received when your browser connects to this website and its infrastructure.

How We Use Your Information

Where we receive a genuine business enquiry, we use the information supplied to understand the requirements, respond, discuss materials or samples, prepare a quotation where appropriate and maintain relevant business correspondence. Technical request data is used to deliver, operate and protect the website. Information may also be used to address legal or operational issues where applicable.

RFQ and Business Communications

RFQ submissions are processed by WordPress on the website server and sent as an email notification to our sales mailbox. If you upload a file, the server validates it, temporarily prepares it as an email attachment and removes that temporary copy after the sending attempt. Copies may remain in email systems and business correspondence. The RFQ handler does not create a separate enquiry database or public media-library entry. Share only project information that you are authorized to provide; contact us first if you need to agree confidentiality arrangements.

Cookies and Analytics

Website, hosting and embedded-service technologies may use cookies or similar browser storage. The current public pages load resources associated with Hostinger Reach. Those resources and the hosting infrastructure can receive technical information when your browser requests them. The public site does not currently display a cookie preferences panel. You can manage or remove cookies through your browser settings; doing so may affect some site functions.

Our review of the public page markup did not identify active Google Analytics 4, Google Ads conversion, Google Tag Manager, Meta Pixel or LinkedIn Insight Tag scripts. We will revise this section if tracking or advertising tools are added or confirmed.

How We Share Information

Providers that host, deliver or support this website may process technical information needed for those services. Hostinger infrastructure and Hostinger Reach resources are present on the current public site. Our website host and email providers process form details and attachments to deliver enquiry notifications. We may share business enquiry information with people or service providers involved in responding to it, subject to the needs of the project. Information may also be disclosed when required by applicable law or to protect legitimate interests.

International Data Processing

This website is intended for international business visitors. Website delivery services and business communications may involve processing in a country or region other than your own. The location and safeguards depend on the provider, the information involved and the relevant law.

Data Retention

We aim to retain information only for as long as reasonably needed for website operation, business correspondence, project assessment, dispute handling or applicable record-keeping obligations. The period can vary with the purpose, the progress of a business discussion and the circumstances of the record.

Data Security

The public website is served over HTTPS. We seek to use appropriate technical and organizational measures for information under our control, while recognizing that no method of transmission or storage can be guaranteed completely secure.

Your Privacy Rights

Depending on where you live and the law that applies, you may be able to request access to, correction of or deletion of your personal information; ask for certain processing to be restricted; or object to certain uses. Where processing depends on consent, you may be able to withdraw that consent. Other rights may apply in your location, including the ability to raise a concern with a privacy regulator. We may need to verify a request before acting on it, and some requests may be subject to legal exceptions.

Children’s Privacy

This is a business-to-business website and is not directed to children. We do not intend to request personal information from children through this site.

Changes to This Privacy Policy

We may revise this policy as the website or our information practices change. The date at the top of this page will show when the revised version was posted. Material changes to the public RFQ or tracking setup should be reflected here.

Contact Us

For a privacy question or request, please reply to the TC Components business contact with whom you are already corresponding and identify the message as a privacy matter. You can also email sales@tcprecisionco.com and identify the message as a privacy matter.

You can also read our Terms & Conditions for information about using this website, and our Cookie Policy for current browser technologies.